From pickup at the airport, coming, all the times in between and excursion back to the airport, it’s TOP NOTCH. The best meals, magnificent beaches and staff which you’re able to tell genuinely enjoy their tasks! We adore Gaby and understand we won’t desire or desire anything when she’s there!
Had a superb stay in part 32 of this members-only Casitas segment (3230). The area is spacious and also the very best hotel room I have ever inhabited. The outside shower is fantastic as is the in-suite jacuzzi, the private dip pool, the float outside canal causing the most crucial pool/bar. The lodging – 5 stars. The ceremony was in the most superb.
The royal Marzia and Francisco were along with every request and always visible daily (frequently checking in with us in the swimming pool ) – I heard from them about a cozumel coral reef restoration program for families. The pool bartender Eloy was top notch and kept us well hydrated throughout the day. Ha.
Having access to all the restaurants and pubs outside the connected three hotels was excellent also. Particular call outside to D’Italia in the Casitas and Jade in Generations. All foods were high but both of these shined.
Our experience in this hotel was fantastic! Whatever you need or want is done with dedication and incredible detail. The rooms are clean and neat. The support is above and beyond any I’ve ever experienced.
They did ANYTHING we asked and went above and beyond daily for us. We wouldn’t have lived without Moses! He made our trip. He had been busy working around all day, bringing beverages to our celebration of 6 into our swim-up pool beyond our chambers.
I loved the hotel. He indicated new drinks daily, and that which he brought to us all loved. He had been such a hard worker, and each time he had been on his bicycle or running to assist folks! He brought us fresh and sunscreen towels each afternoon! All of us agreed it wouldn’t have been around the excursion it had been if it was not for him!